501 Ready-to-Use Letters, Memos, E-mails, and More! A collection of business communication essentials for every organization Hundreds of powerful letters that: Customize easily using Microsoft® Word Clearly communicate your message Create a positive impression Get results! This interactive software gives you access to hundreds of templates to help you with writing any kind of business correspondence. With the click of your mouse, you can browse through a collection of letters, memos, and e-mails designed to simplify your communication needs.

Our easy search-and-find function allows you to search for a specific template, or group of templates — accessed right at your fingertips! Plus, we've included hints to help you write your own effective letters, memos, and e-mails.

Choose from the following template categories:

• To Customers
• To Co-Workers
• To/From Human Resources
• To/From Management
• To Vendors
• Collections
• Credit
• Contracts

One click is all it takes to open the template directly in your word processing program. You can edit the template as needed, then print, send, or save — and you're done. It's simple, fast, and effective!

BONUS SECTION … Do you struggle with voice mail messages?
Well, struggle no more! We've added this special section of tips to help you use voice mail to your advantage and deliver messages with clarity, conciseness, and style.