The Ultimate Supervisor 

Discover essential supervisory skills and techniques to bring out the best in your employees.

Are your supervisory styles and strategies in sync with what today's work force really wants and needs? So much more is expected of supervisors today — in terms of coaching people, communicating corporate directives, paving the way for change — that it's critical you keep up-to-date on the skills you need to do your job.

You'll acquire new ways to manage your time, delegate tasks...learn recruiting and interviewing skills...discover better ways to evaluate employees...see how to coach under-achievers to higher performance levels...and get advice on dealing with the endless changes in today's volatile workplace.

You're on the spot, every day. Ultimately, you're accountable. Your performance is measured by your group's performance. You have to make sure that the work gets done, costs are controlled, diverse people work as a team, and upper management is satisfied.

Clearly, you have a tough job. That's why you won't want to miss this seminar. You'll learn new ways to be a supportive coach, correct poor performance, and bring out the best in your employees.

Attention, senior-level management: This seminar is a good way to ensure that your people's supervisory styles and strategies are in sync with what today's work force really wants and needs. Whether your supervisory personnel are new, up-and-coming, or even veteran leaders, this training offers a wealth of skills and insights they can begin applying to work situations as soon as they return to the office.

Seminar Overview

You learn proven ways to:

• Build a team that gets things done
• Reward your staff in ways that truly motivate
• Keep your people focused on high-payoff priorities
• Turn difficult workers into allies (yes, it can be done)
• Handle employee conflicts fairly, with no hard feelings
• Exercise your authority without antagonizing others

The role of the supervisor:

• How leading people differs from "being the boss"
• How to avoid the 6 most common pitfalls of the new or untrained supervisor
• The supervisor as coach: the benefits of team building vs. traditional supervision

Getting it all done:

• How to prioritize tasks for you and your employees when everything's "due yesterday"
• Basic project management skills every supervisor needs to know
• How to use delegation to empower your people

Building a better team:

• How to select, hire and nurture superstars
• Understanding motivators and de-motivators
• The 5-step coaching model — an effective tool for teaching new skills for improving performance

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To find out more about The Ultimate Supervisor , contact our customer service department at customerservice@pryor.com or by phone at (800) 780-8476.

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